Customer Satisfaction Survey

We are working hard to make Local Mountain become one of your favorite places to visit. Please take a moment and let us know how we are doing.

Are you a first time visitor to Local Mountain?:

Yes

No, I have been here before

Nope, This is a regular spot for me!

Which Location are you telling us about today?:

Lafayette Store

West Lafayette @ Ross-Ade

On-Line

How do you rate the quality of your interactions with the staff?:

Excellent - friendly, courteous and quick

Ok - no better or worse than anywhere else

Poor - disappointing service (please explain below)

Overall, How would you rate your experience at Local Mountain?:

Excellent

Good

Fair

Poor

What was your impression of the atmosphere at our location?:

It was inviting and comfortable

It was too informal for my taste

It was too formal for my taste

Other (can add explanation in comments below)

What did you order?:

How was the quality of what you ordered?:

Excellent

Ok

Poor (please explain below)

If it was not excellent, please let us know what was not to your liking (check all that apply):

It was too hot

It was not hot enough

It was too strong

It was too weak

Too much flavoring

Not enough flavoring

Too much foam

Not enough foam

It was not what I expected

I did not like the taste

How do you feel about the amount you paid?:

Higher than I expected

About what I expected

Lower than I expected

Do you plan on returning?:

Yes

No

What suggestions do you have to make Local Mountain better to you or the local area?:

Please provide any comments and explain any 'other' selections:

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